Jo's Ark FAQ

Trail Rides - FAQ

Some helpful hints before visiting Horse Trail Rides

What is required?

All riders are required to wear enclosed shoes land long pants for the ride

What are the restrictions?

Minimum age 7 years for our Trail Ride and 10 years for our Bush and Hilltop Ride
We have a maximum weight limit of 100kg for our horses.

Do we need to wear a helmet? Can we bring our own?

Yes all riders must wear current Australian standard compliant helmets.
We provide helmets within the Australian safety standard, however you may bring your own if they comply (AS/NZS 3838 2006 and within 5 years of manufacture date)

Do you just pay on the day?

We require a 50% non-refundable deposit to be paid in order to secure your booking. If you are unable to make your booking, as long as you provide 24hrs notice the deposit can be transferred to another day within 12 months. In the event that rides are canceled due to safety reasons, deposits can either be transferred to another day or refunded.

Are Gift Vouchers available?

Yes you can purchase gift vouchers for any of our rides. Please talk to one of our friendly staff if you wish to purchase a voucher.

What happens if it rains?

We do still take rides out if it's raining, however if the tracks become too slippery and therefore unsafe we will make the decision to cancel the rides. 

For more information, please contact us on 07 5545 7963

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